Dynatrace Pricing FAQs
What is Dynatrace Platform Subscription?
Dynatrace Platform Subscription (DPS) is a licensing model where you make a minimum annual spend commitment at the platform level and then consume that commit based on actual usage and a straightforward rate card. Any platform capability can be used in any quantity at any time based on your evolving needs.
Do I get access to all platform capabilities in a Dynatrace Platform Subscription contract?
Yes, Dynatrace Platform Subscription gives you access to all platform capabilities that are generally available when you sign the order form.
Do I get a discount if I buy a larger Dynatrace Platform Subscription?
Yes, as you commit to more usage, your unit price decreases.
When does Dynatrace charge for overages?
Dynatrace never charges penalty-style overages. Instead, customers who consume more than their minimum annual spend commit can continue to use the platform on an on-demand basis, billed monthly at the same rates as pre-paid consumption. Customers can alternatively increase their commit spend to attain a higher discount.
How can I manage my consumption and control my costs?
You get complete transparency into your usage through a suite of tools in the Dynatrace Account Management Portal. In addition to raw data, the tools provide forecasting, alerting, and drilldowns that give real-time insights into your usage patterns.
What is a GiB hour?
A GiB hour is a unit of measure representing the cost to monitor, analyze, or protect a 1-GiB memory host for 1 hour. A host with 16 GiB of memory that is monitored for 3 hours will consume 48 GiB hours (16 GiB memory x 3 h = 48 GiB hours).
What is a host hour?
A host hour is a unit of measure representing the cost to monitor a host for one hour (regardless of the amount of host memory).
If these capabilities are used for a fraction of an hour, Dynatrace usage is rounded up to the nearest 15 minutes for consumption calculations (for example, 1 minute of usage is billed as 15 minutes).
How is monitoring consumption calculated when capabilities are used for less than an hour?
When Dynatrace capabilities are used for a fraction of an hour, we round up to the nearest 15 minutes for billing purposes (for example, one minute of usage is billed as 15 minutes; an hour and three minutes of usage is billed as 1.25 hours). This billing model is intended to be advantageous in cloud-native environments where hosts and services are rapidly spun up and destroyed.
Does Full-Stack Monitoring cost more if a server hosts many JVMs, microservices, or containers?
No, the pricing for Full-Stack Monitoring is based on the amount of memory monitored over the time period. We don’t vary Full-Stack Monitoring pricing based on the technologies running on the host.
Does Full-Stack Monitoring include all the features of Infrastructure Monitoring?
Yes, the price of Full-Stack Monitoring includes all Infrastructure Monitoring capabilities, for example, Network Performance Monitoring.
Does Full-Stack Monitoring include all the features of Kubernetes Platform Monitoring?
Yes, the price of Full-Stack Monitoring includes all Kubernetes Platform Monitoring capabilities, to gain insights into your Kubernetes clusters.
Can Application Security capabilities be deployed on a standalone basis?
Runtime Vulnerability Analytics requires that the host be monitored by Dynatrace (either in Full-Stack or Infrastructure Monitoring mode).
Runtime Application Protection is based on code-level insights and requires Runtime Vulnerability Analytics.
Are all rate card capabilities available across all deployment models and cloud service providers?
No, availability depends on deployment model and/or cloud service provider. Please contact your sales representative to understand the current availability.
Where can I get more information?
For more information, visit Dynatrace Platform Subscription documentation.
Does Dynatrace offer pricing in local currency?
Dynatrace can convert USD pricing to several supported currencies. For more information, visit the local currency pricing page.
How is Dynatrace Enterprise Success and Support (ESS) priced?
Dynatrace ESS is priced as a percentage of your annualized product fees. Depending on your annualized product fees, the price for ESS can range from 10% to 4% with a minimum of USD 25,000.
What is the price of Dynatrace Services Flexpoints?
Services Flexpoints are priced at USD 550 per Flexpoint. The list below shows daily rates, in Flexpoints, for services delivered by a Lead Consultant and a Lead Architect. These rates assume that the services are delivered during local business hours. Prices are current at the time of publishing and are subject to change over time.
- Lead Consultant Services - 5 Flexpoints/Day
- Lead Architect Services - 7 Flexpoints/Day
Why should I sign a multi-year contract if I can use the platform on demand?
You will be entitled to better discounts when you make larger commitments.